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Frequently Asked Questions
Please take some time to go over these answers to help you make a better decision about working with our team.
What is the duration of my project?
Each project has a different duration based on size and the client’s overall needs. Our minimum time of project completion is three weeks, maximum fifteen weeks. However, we do ask our clients to give us adequate time to prepare the project.
Do you have a cancellation policy?
We have two cancellation options to reassure our clients of a high value service and give them the option of opting out of service if our clients are not pleased with our services.
1. Half Money Back Guarantee within 30 days of service agreement.
2. Full Money Back Guarantee within 7 days of service agreement.
What are the payment plan options for my purchase?
We offer a three step payment plan option to better optimize your budget for the services rendered by our team.
Initial Payment (25%)
Progress Payment (25%)
Progress Payment (25%)
Final Payment (25%)
May I purchase additional branding and marketing services?
Yes, we offer additional services to take your business where you’d like it to go.
Additional Services:
Content Creation & Redistribution
Website & Social Media Management
Updating Brand Aesthetic
Are there any recurring fees I will have to invest?
No, we charge a one time project fee and we also offer a three step payment plan option for each project. However, you will need to service your website and Social Media via ad fees, domain/hosting fees and website maintenance fees at an additional cost to you.
How do I ask any additional questions?
We encourage our clients to ask as many questions as they would like via email and text so that we may best service their needs.
Email Us: [email protected]
Text or Call Us: +1 (612) 492 1606